Frequently Asked Questions

Q: Where does the Trolley Pick up?

A: you can board the Trolley at any of our stops.  See our map & schedule for exact locations and times.  The starting point of our tour is at our Experience Naples Location at 1010 6th Avenue South next to Tin city.  You can still enjoy the complete tour regardless of your starting location.

Q: How do I pay for my tickets?

A: You may purchase your tickets online here.  If you prefer to pay in person, our guides are able to accept cash, or you can use a debit/credit card upon arriving at our Experience Naples location.

Q: When does the Trolley start and what are the different times I can get on?

A: The first Trolley departs our Experience Naples location at 8:30am and each hour, on the half hour, until 3:30pm.

Q: Can I get on and off the trolley with our tickets?

A: Absolutely! Once you get off the trolley, the next trolley will be back around in approximately one hour.  Please refer to our schedule for exact times and remember that all time are approximate due to traffic.

Q: Do you offer any discounts?

A: The price directly from our website is the lowest guaranteed advertised price!

Q: How long is the tour if I don't get off at any of the stops?

A: Approximately one hour and forty-five minutes.

Q: Are the Trolley's available for private rental?

A: They certainly are! Please contact our sales professionals at [email protected] or (239) 260-3272 to inquire.

Q: What's the latest time that I can board and still experience the full tour?

A: If you originate at our Experience Naples location, it is 3:30pm.  Please refer to your schedule if you are starting at any of the other locations.

Q: How long are my tickets valid for?

A: Tickets are valid for use up to 6 months from purchase.

Q: Is there multilingual narration available on the tour?

A: The tour narration is only offered in English.

Q: Do you allow pets on the trolley?

A: Only certified service animals are allowed.

Q: How long are my tickets valid for?

A: Tickets are valid for use up to 6 months from purchase.

Q: Are the trolleys wheelchair accessible?

A: Unfortunately, no.  Our trolleys are not wheelchair accessible, but we are able to accommodate guests that have a collapsible wheelchair.

Q: Does the tour operate rain or shine?

A: Yes! Our trolleys operate 7 days a week, rain or shine.

Q: Can I bring food and drinks on the trolley tour?

A: Yes! Snacks and non-alcoholic beverages are permitted on the tour.

Q: What is your cancellation policy?

A: Guests may cancel at any time by calling us at (239) 262-7300 or replying to your email confirmation.  Cancellations received within 24 hours of your scheduled tour departure time are non-refundable.

If you have purchased vouchers for this tour through a booking agency (Expedia, Groupon, etc.) you will need to contact them for their refund policy.

What People Are Saying

  • 5 star ratingWayne,"the Trolley Master", ROCKS !!!!! Wayne "the Trolley Master" really rocked this tour !!! He was witty, knowledgeable and full of fun,fun, fun !!!… read more

    O776HImatthewn
    11/19/2021

    5 star ratingFun tour Wayne highly entertained us for two hours as we opted to stay on for the whole tour. He worked… read more

    ward920
    11/09/2021

    5 star ratingA great way to start vacation Excellent! Steven was amazing. Knowledgeable. Patient and thoughtful. Highly recommend. Funny and upbeat. Knew when to let the scenery speak… read more

    B4073RDjt
    11/02/2021

    5 star ratingGreat tour! This is our first trip to Naples. We went on the trolley tour today and Wayne was our trolley… read more

    maryclarek2021
    11/01/2021
  • 5 star ratingBest Tour of Naples Florida The Naples trolly tour was a good way to see both the present Day and past history of Naples
    And the…
    read more

    walterhS3007RI
    10/27/2021

    5 star ratingGreat tour. Very informative tour especially if visiting for the first time. Being first timers from NJ we found the tour helpful… read more

    MKMKGo
    10/25/2021

    5 star ratingTouring with Steven is Fun!! I was the only person on the tour but Steven still gave me the full tour and also had great… read more

    toshao851
    10/25/2021

    5 star ratingTake the Naples trolley tour !!!!!!!!! The Trolley Tour is a fabulous overview and Steven is excellent. Travelled here twice for business and on 3rd trip… read more

    AKM317
    10/24/2021
  • 5 star ratingGreat way to see the town Great way to see the town !
    Awesome-very fun and informative!
    Lori and Steve were great and helpful !

    wandasway55
    10/23/2021

    5 star ratingGreat trip – as usual Visited Florida last year and again this summer. Decided to go to Naples and ride on the trolley with some… read more

    D1054LRlaurab
    9/04/2021

    5 star ratingTour packed full with great information! My favorite part of the trip was learning the history of Naples. My son’s favorite part was learning which celebrities… read more

    W166CLmariav
    8/19/2021

    4 star ratingThe sights and history of Naples If you want to see Naples in a fun way, then the trolley tour is the way to go! We… read more

    2sisters07
    8/09/2021
  • 5 star ratingWayne is the man Wayne
    The tour guide very interactive with patrons .
    Delivered the history of Naples the facts with flair that held our…
    read more

    N3871KWmarieg
    8/06/2021

    5 star ratingGetting a lay of the land We live and work in Sarasota/Lakewood Ranch and decided to spend our anniversary weekend in Naples. A friend suggested a… read more

    MarieInSarasota
    7/17/2021

    5 star ratingGreat Fun! We are Naples natives who have advised family/friends visitors to take Naples Trolley Tour and they have all told us… read more

    HenryOnTheLake
    6/22/2021

    4 star ratingGreat tour and info Even living in area for 8 months and had no idea of some of the places we went. Now… read more

    K2414VKsamb
    5/21/2021