Frequently Asked Questions

Q: Where does the Trolley Pick up?

A: you can board the Trolley at any of our stops.  See our map & schedule for exact locations and times.  The starting point of our tour is at our Experience Naples Location at 1010 6th Avenue South next to Tin city.  You can still enjoy the complete tour regardless of your starting location.

Q: How do I pay for my tickets?

A: You may purchase your tickets online on our website or you can use a debit/credit card upon arriving at our Experience Naples location.

Q: When does the Trolley start and what are the different times I can get on?

A: The first Trolley departs our Experience Naples location at 8:30am and each hour, on the half hour, until 3:30pm.

Q: Can I get on and off the trolley with our tickets?

A: Absolutely! Once you get off the trolley, the next trolley will be back around in approximately one hour.  Please refer to our schedule for exact times and remember that all time are approximate due to traffic.

Q: Do you offer any discounts?

A: The price directly from our website is the lowest guaranteed advertised price!

Q: How long is the tour if I don't get off at any of the stops?

A: Approximately one hour and forty-five minutes.

Q: Are the Trolley's available for private rental?

A: They certainly are! Please contact our sales professionals at [email protected] or (239) 260-3272 to inquire.

Q: What's the latest time that I can board and still experience the full tour?

A: If you originate at our Experience Naples location, it is 3:30pm.  Please refer to your schedule if you are starting at any of the other locations.

Q: How long are my tickets valid for?

A: Your tickets are valid for the entire day you purchase them for and allow free re-boarding at any of our convenient stops.

Q: Is there multilingual narration available on the tour?

A: The tour narration is only offered in English.

Q: Do you allow pets on the trolley?

A: Only certified service animals are allowed.

Q: Does the tour operate rain or shine?

A: Yes! Our trolleys operate 7 days a week, rain or shine.

Q: Can I bring food and drinks on the trolley tour?

A: Yes! Snacks and non-alcoholic beverages are permitted on the tour.

Q: Are the trolleys wheelchair accessible?

A: Unfortunately, no.  Our trolleys are not wheelchair accessible, but we are able to accommodate guests that have a collapsible wheelchair.

Q: What is your cancellation policy?

A: Guests may cancel at any time by calling us at (239) 262-7300 or replying to your email confirmation.  Cancellations received within 24 hours of your scheduled tour departure time are non-refundable.

What People Are Saying

  • star rating  A very interesting tour. Steve, our guide was full of fascinating information about the people, places and history of Naples. He also gave recommendations for things to see… read more

    Pat0316
    December 5, 2023

    star rating  Steve was the best – This is an amazing tour. Had friends in from out of town. I wanted to show them how beautiful naples really was. I myself learned so much. Steve was… read more

    Jbeth1
    November 14, 2023

    star rating  Fun Ride – Fun way to get an overview of the Naples Area. Kokomo Joe was an excellent your guide with many stories and laughs.

    mamavoorhees
    November 9, 2023

    star rating  Fun, interesting and interactive with guests. – My driver goes by Kokomo Joe, which I thought was really funny and clever. He was kind, courteous, very knowledgeable and hilarious! Will definitely recommend to friends and family! I… read more

    Tina O
    November 9, 2023
  • star rating  Excellent Naples tour! – Great way to see and learn interesting history of Naples. Loved our driver/guide Steve. He gave us some of his favorite places to visit for entertainment and restaurants. We all… read more

    Pamela Z
    November 2, 2023

    star rating  Packed information into a great tour of all Naples sights. – Great insight into Naples history and followup after hurricane Ian.
    Steve is so informative, and the time on his tour went so quickly.
    Highly recommend this tour and guide.… read more

    O9155AYtinas
    November 1, 2023

    star rating  Very informative and fun tour experience! Our guide, Steve, went above and beyond to make sure everyone had their questions answered and got to see many highlights of Naples

    avatar thumb LoveTravel320158
    October 27, 2023

    star rating  Great Tour Experience  – Steve was our very informative tour guide! Steve’s knowledge of Naples and it’s history and stories made for a great morning tour. I would highly recommend taking this tour especially… read more

    avatar thumb Andrea G
    October 25, 2023
  • star rating  Naples, Florida On- Off Trolley Tour  – This is among the top 5 on-off tours I have ever been on among overseas and US tours.
    This tour runs about 2 hours and covers over 30 miles and… read more

    avatar thumb bnbmeyer
    October 24, 2023

    star rating  Fun trolley tour  – Found a Groupon for this trolley tour and I’m so glad we did. What a fun day. We have been on the outskirts of Naples for almost 3 weeks and… read more

    avatar thumb reginarX4760AA
    October 17, 2023

    star rating  Excellent tour with Steve!  – Amazing tour…so informative, personal and entertaining! Steve was a fantastic tourguide. He showed us a complete tour of the highlights of Naples! Would highly recommend!!

    avatar thumb Cherie C
    October 13, 2023

    star rating  Thanks Steve for introducing us to Barron Collier, Clam Pass Park and the shout out to Bob Seger as we passed his street!!

    barmjb
    April 1, 2023
  • star rating  Great Tour – The tour was so much fun. Steve was an excellent guide. He knew so much about the history of Naples and the Collier family the county’s named for. He made… read more

    waynefstanley
    March 5, 2023

    star rating  Fantastic experience – Steve was amazing! Super great tour guide and showed us so many neat areas of Naples. Steve was exceptional!

    meghank414
    February 28, 2023

    star rating  Wonderful Sunday Trolley Tour with Steve – What a wonderful way to spend a few hours with friends and family! Steve did an amazing job showing us the best of Naples in an engaging and informative… read more

    V4684IXdianeh
    February 19, 2023

    star rating  Best Segway Tour in Naples! – Enjoyed a Wonderful Segway tour in Naples today, BIG THANKS to Carl, the tour was amazing, fun, and picturesque- highly recommend this tour!

    sgbtlb
    February 14, 2023
  • star rating  Worth it especially if Steve is your guide – Steve was a great tour guide! You can tell he loves Naples and it’s history. I’d gladly return with family and take them on this tour.

    drdavetran
    February 13, 2023

    star rating  On Wednesday, February 8, 2023, I rode the 11:40 Naples Trolley Tour. This was my 7th or 10th time I have taken it. I am a resident of… read more

    F4740KZcindyd
    February 11, 2023

    star rating  Good overview! – This was a good overview of Naples, its history, shopping districts, beaches and neighborhoods. No complaints. It’s about 1:45 mins. Our tour guide was really great. Can use as a… read more

    Meri M
    February 10, 2023

    star rating  Great tour – Steve was a great guide – wonderful way to see new, old and historic Naples. Nice hour and a half tour

    sharonhH1041LN
    February 10, 2023
  • star rating  A True Story Teller – 24/01/23: Did this trolley tour. It was great tour and mainly because of STEVE, our trolley driver. He is true raconteur. As we drove though particular… read more

    ThoroldGuy
    January 29, 2023

    star rating  Great trolley ride with Steve. – We had such a fun tour with Steve the tour driver. His stories were great, we learned stuff we didn’t know (even after coming to Naples since 1968). Fourth trollley… read more

    BackPacker177027
    January 24, 2023

    star rating  Fun and informative! – What a fun and informative trolley tour! We had a great time and our trolley guide, Steve was super accommodating and entertaining. We will be back with other friends in… read more

    andreabH8143FP
    January 17, 2023

    star rating  My friends took a vacation to Naples and we took them on the Naples Trolley Tour and it was great! We loved our tour guide, Wayne… he was funny… read more

    Karolsmith
    March 22, 2021
  • star rating  On March 16, 2021 I booked a trolley tour with Naples Trolley Tours. As soon as I walked in, I was greeted by a friendly face named… read more

    jazzbunny
    March 20, 2021

    star rating  If you have friends visiting from out of town, this is the best thing to do to get them aquatinted with Naples. The drivers are knowledgeable and entertaining. I have… read more

    Reasonable50
    March 8, 2021

    star rating  We spent our tour with our driver Joanne!! She was awesome, knowledgeable and quick witted. She shared a lot of information on the entire city! She was amazing!

    T512KUlindak
    February 24, 2021

    star rating  We went on the Trolley Tour our last full day in Naples. We had planned on doing it at the beginning of our trip and wish we had done that… read more

    brendagentry
    January 20, 2021
  • star rating  Family booked a private tour with Naples Trolley Tour for a 60th birthday. Scheduling with Sherrilyn was enjoyable and flexible, we made a last minute change that she could… read more

    NJZ2
    January 17, 2021

    star rating  We loved the fun & informative Trolley Tour! Our lively driver & tour guide, Joanne, made the 2 hour tour very interesting with the history of Naples and great… read more

    TravelingBums
    December 10, 2020

    star rating  On our recent long weekend in Naples, my wife and I took the Naples Trolley Tour and we sure were glad we did. Wayne, our driver, was the best.… read more

    redsnut1355
    November 7, 2020

    star rating  We enjoyed the entire 2hr. tour. JoAnne was an excellent guide. Now, we feel we’ve really seen Naples! Loved her humor and the glamorous sights. Stunning area.

    V1021HRmichaelr
    October 22, 2020
  • star rating  Taylor was our tour guide. He was very knowledgeable and knew a lot about the restaurants in Naples. He was very personable and engaging. He was funny but not corny… read more

    CMV1029
    October 19, 2020

    star rating  Driver Wayne was amazing very interesting tour, he advised about some history of the area – people who live there – land purchases – hurricanes etc. I would take… read more

    sharonnash13
    October 15, 2020

    star rating  Joann is very knowledgeable of the Naples area, she is a cautious driver and explained history of Naples well.
    She enjoys what she does, took the trolley tour on… read more

    Connector616294
    September 26, 2020

    star rating  Great tips for Naples newcomers… We enjoyed our tour with Leslie who also gave us tips on places we would enjoy to visit and good places to shop and eat.… read more

    LoveToWander_33
    September 20, 2020
  • star rating  A wonderful time. Joanne was a great tour guide! She was very informative and funny! Will go again on our next trip to Naples.

    609jeaneenm
    September 7, 2020